Cadillac Owner Center

Cadillac Motors prioritizes its customers' needs by ensuring that information on vehicle care for its cars is readily accessible and convenient. Cadillac owners enjoy several tools that make it easy to stay on top of their vehicle's care and follow suggested service intervals.



The Cadillac Owner Center is a complete digital platform where car drivers can access detailed information about their particular vehicle. After enrolling their vehicle, owners can log in to view a personalized account with details on their Cadillac's service plan, maintenance records, and warranty status. The Owner Center also offers access to owner’s manuals, how-to videos, and step-by-step guides to help owners handle simple repairs or understand certain vehicle features.

Cadillac Mobile App

Cadillac has embraced digital tools into its customer service with the MyCadillac mobile app, available for both Apple and Android. Using this app, users can monitor their vehicle’s condition by receiving alerts about service requirements, such as fluid changes, tire rotations, or brake inspections. The app also provides handy features like starting the car remotely, remote locking/unlocking, and the ability to schedule a service appointment directly with the nearest Cadillac service center. For recently launched vehicles, the app can even offer live data to keep owners informed of any potential issues before they become bigger problems.

In-Vehicle Information

Many Cadillac vehicles come equipped with an onboard infotainment system that includes service reminders and notifications. When a maintenance is required, the vehicle displays notifications on the dashboard, informing the owner of what needs to be done. This system not only helps remind drivers to stay current with maintenance but also provides specifics of each service item, making it easier for drivers to grasp what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac authorized service centers play a major part in providing maintenance details to customers. When drivers visit an official service center for maintenance or repairs, the advisors offers a detailed explanation of the suggested tasks, making sure that owners understand the necessity of each task. Additionally, service centers maintain digital logs of every service visit, enabling users to quickly review their service history for reference.

Printed and Online Resources

Cadillac provides printed owner’s manuals and quick reference guides that outline the vehicle’s service intervals, fluid types, tire pressure specifications, and other essential information. For users who prefer online tools, Cadillac’s website has a dedicated section for maintenance tips where drivers can access resources, videos, and tips on how to maintain optimal performance.



By offering a combination of digital tools, dealership support, and easy-to-follow resources, Cadillac guarantees that owners are knowledgeable about their vehicle’s maintenance needs, thereby enhancing the longevity of their Cadillac.