Cadillac Owner Center

Cadillac prioritizes its customers' needs by ensuring that information on vehicle care for its vehicles is readily accessible and convenient. Cadillac drivers enjoy several tools that make it easy to stay on top of their vehicle's care and understand recommended service intervals.



The Cadillac Owner Center is a comprehensive online portal where vehicle owners can access detailed information about their specific vehicle. After registering their vehicle, owners can sign in to view a customized account with details on their Cadillac's maintenance schedule, maintenance records, and coverage. The Owner Center also provides access to owner’s manuals, instructional videos, and step-by-step guides to assist users handle simple repairs or understand specific vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Apple and Android. Using this app, users can monitor their vehicle’s health by receiving alerts about service requirements, such as fluid changes, tire checks, or brake checks. The app also provides convenient features like remote start, lock and unlock capabilities, and the option to book maintenance directly with the nearest Cadillac dealership. For recently launched vehicles, the app can even provide real-time diagnostic information to notify drivers of any potential issues before they become bigger problems.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an built-in infotainment system that features maintenance alerts and reminders. When a service is due, the vehicle displays notifications on the dashboard, letting the driver know of what needs to be done. This system not only keeps owners aware to follow the schedule but also provides specifics of each service item, making it simpler for drivers to understand the importance of each service.

Cadillac Dealership Network

Cadillac dealerships play a significant role in providing maintenance details to customers. When drivers visit an official service center for service, the service team provides a thorough breakdown of the suggested tasks, ensuring that customers are aware of the importance of each task. Additionally, service centers keep an electronic record of every service visit, enabling users to easily access their service history for future needs.

Printed and Online Resources

Cadillac offers physical owner’s manuals and booklets that detail the vehicle’s service intervals, recommended fluids, recommended tire pressures, and other essential information. For users who prefer online tools, Cadillac’s website has a dedicated section for service and maintenance where drivers can find articles, videos, and get advice on how to keep their vehicles in peak condition.



Through a mix of digital tools, in-person assistance, and easy-to-follow resources, Cadillac guarantees that customers are knowledgeable about their vehicle’s service and maintenance requirements, ultimately enhancing the longevity of their Cadillac.